Privacy Policy

Privacy Policy

PRIVACY POLICY, TERMS OF USE OF THE WEBSITE AND RAL

This document is intended to inform you that Madre de Água, LDA respects the privacy of visitors to your Website and takes care to protect your information, giving you a general perspective on how we treat the data, in accordance with the provisions Regulation (EU) 2016/679 of the European Parliament and of the Council – General Regulation on Data Protection (RGPD). This privacy policy is therefore to provide clarification on the personal information we collect and how we may use it, as well as clarify the security rules adopted to protect the identity and personal data of visitors, regarding the use of the our website. The vast majority of the data collected will be processed and processed according to the services requested and previously agreed between the client and our company.

By accessing or continuing on our website, you agree to the policy set forth herein.

You will be able to better understand all the regulations of the new data protection laws in: New Data Protection Regulation

 

WHAT TYPE OF INFORMATION DO WE COLLECT:
Personal information such as the name, telephone contact and e-mail address of the visitor can be requested when the visitor completes the contact form, either as worker, job seeker, trainer, customer, supplier, visitor, etc. and / or when sending emails to our services.

UTILIZATION OF VISITOR INFORMATION:
All personal information we collect will be registered, used and protected in accordance with current EU data protection legislation and this privacy policy. The data collected are intended to send information by email about our products / services or the response to a request from the visitor, such as for a request for a budget. The sending of the information only occurs, when the data owner has expressly requested the receipt of electronic messages from the part of Madre de Água, LDA ..

PROTECTION OF VISITOR INFORMATION:
The information that the visitors provide through our Website, are protected in the scope of the implementation of the various security measures, namely through conditioned access and of safeguarded confidentiality of the information. However, Madre de Água, LDA alerts the visitor that by providing personal information online, there is a risk that third parties may intercept and use this information, so in terms of the security of any data that is disclosed online, it will do so at its own risk.

PRIVACY OF CHILDREN (CHILDREN AND YOUNG PEOPLE):
Madre de Água, LDA is committed to protecting the privacy of children and young people and therefore does not accept personal data of minors under the age of 16. Any information registered by a child or young person under the age mentioned will be immediately destroyed.

OUR CONTACT:
If the visitor has any questions or comments regarding our website and / or our privacy policy, you should communicate it in writing to the postal address or computer to the electronic address present on our website.

THE CONSENT OF THE DATA HOLDER:
By using our Website you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, you are requested not to provide us with personal information and to cease use on our Website.

RIGHT OF THE DATA HOLDER:
The data owner has the right to receive a copy of the personal information held by Madre de Água, LDA, by requesting it through the conventional means already described above.

PRIVACY POLICY:
A) Madre de Água, LDA assumes the commitment of privacy and security of any and all personal data of the client. The data collected by Madre de Água, LDA have the sole purpose of billing.
The information provided is intended to tailor the service to the customer’s needs. Regarding payment information, these are properly protected and encrypted.

B) Madre de Água, Lda does not automatically collect any personal information from users that are not registered, thus allowing visitors to navigate anonymously.

C) The use of cookies is controlled by the client through the browser. Cookies will only be used to account for the number of visits to the Website and will not identify the customer, nor will they store or collect customer information.

D) The data collected will be used to strengthen the relationship with the customer, continuous improvement of the Website, sending informational messages and news, they will not be disclosed to third parties without the consent of the client.

E) It is the customer’s total responsibility to provide and maintain the correct, current and complete information in the register, to place in safe place your password and identification; accept all risks of unauthorized access to the information and Registration Data. You are solely responsible for the proper backup, backup and equipment used to connect to this Website.

F) By accessing and using this Website, the User acknowledges that he has read and understood these terms and will comply with all applicable laws and regulations. Madre de Água, LDA, reserves the right to prosecute the perpetrators of unauthorized use of the content of this Website. By using this Website, you expressly accept the Terms of Use described above.

If you do not agree to these terms, please do not use this Website. The material on this Website is protected by law.

G) All present contents, texts, images and other information are the exclusive property of Madre de Água. In this way they are protected by the Copyright Code. (Intellectual Property Rights)
Thus, Madre de Agua, LDA reserves the right to make changes to these contents, and is not required to make prior notification.

H) Madre de Agua reserves the right to change its privacy policy in the future.

The online privacy policy applies only to information collected through our Website and not to information collected offline. These are subject to other legal and / or regulatory principles that you can consult through questioning our company.

For clarification of doubts and additional information, please contact Madre de Água, LDA by email geral@quintamadredeagua.pt or by telephone (+351) 238 493 012

 

ALTERNATIVE RESOLUTION ON CONSUMER DISPUTES (RAL):
RALC Entity (art.18 of Law no. 144/2015) In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body (RALC): CNIACC – National Center for Information and Arbitration for Conflicts of Consumption Address: Faculty of Law of the New University of Lisbon, Campolide Campus, 1099-032 Lisbon Telephone: 21 384 74 84 E-mail: cniacc@fd.unl.pt Website: www.arbitragemdeconsumo.org/ Facebook: www.facebook .com / cniacc Information on Consumer Portal: www.consumidor.pt